How It Works

  1. Order Your Test(s)
    • You can order online or by calling 1-844-248-7463.

  2. Select The Collection Center Most Convenient To You
  3. Get Your Results Online
    • You will receive your results in as few as 24 hours in your confidential and secure Chief Labs Account.

Additional Information

  1. If you are a new client, you will create a Chief Labs account on the New Client Registration page. You will be able to access your account using your email address and password any time in order to view your account information, review your orders, print your order requisition(s) as well as view and print your test results.

  2. If you have forgotten your password, you may retrieve it using the "Forgot Password?" link on the account log in page.

  3. The price listed for each test does not include the draw / MRO fee. This $19.00 fee is added on a per person basis.

  4. After placing your order, you will receive a confirmation email that will serve as your receipt.

  5. Chief Labs accepts Visa and MasterCard along with Health Savings Account cards as forms of payment. Chief Labs also has the ability to accept prepaid Visa and MasterCard.

  6. Your order will be processed by Chief Labs within 4 hours of normal business hours. After your order has been processed, your requisition will be placed in your Chief Labs account. You will receive an email letting you know that you may login to your Chief Labs account and print your requisition. All orders placed after 5 p.m. CST Monday through Friday and after 12 p.m. on Saturday and Sunday will be processed on the following day.

  7. After your order has been processed you will be notified to sign in to your account to print your requisition which you may take with you to the Collection Center. If you are experiencing difficulties printing your requisition, please call 1-844-248-7463.

  8. When your results report has been added to your Chief Labs online account, you will receive a results notification via email.

  9. You will abide by our "order" and "refund" policies. You may cancel your lab screening order anytime before you present yourself at the Chief Labs screening facility or our affiliate's lab-testing facilities. If you do request a refund, your refund will be reduced by 10% of your original charge to help cover the costs of administration, plus a $25.00 fee for processing your request to charge and refund your credit card. After visiting our facility and having your blood drawn or test performed, no refund can be made. If for any reason Chief Labs and its affiliates is unable to process your specimen, you will receive a full (100%) refund for the test(s) not performed.